Terms of Service

Terms of
Service

Clear, fair terms that protect both you and us while enabling great age verification experiences.

Fair Usage

Transparent terms with no hidden fees or restrictions

Service Guarantees

99.9% uptime SLA with service level credits

Compliance Ready

Terms designed for regulated industries

Clear Guidelines

Simple, understandable terms without legal jargon

Last updated: August 5, 2025

These Terms of Service govern your use of AgeVerifyAI's age verification API service. By using our service, you agree to these terms.

1. SERVICE DESCRIPTION

AgeVerifyAI provides AI-powered age verification services through our API. Our service analyzes facial features in submitted images to estimate age and determine compliance with minimum age requirements.

2. ACCEPTABLE USE

Permitted Uses

  • Age verification for regulated industries (gambling, adult content, alcohol, tobacco)
  • Compliance with legal age requirements
  • Integration into legitimate business applications

Prohibited Uses

  • Surveillance or unauthorized monitoring
  • Discrimination based on age, race, or other protected characteristics
  • Processing images without proper consent
  • Reverse engineering or attempting to extract our AI models
  • Exceeding rate limits or attempting to circumvent usage restrictions

3. API USAGE AND LIMITS

  • API keys are confidential and must not be shared
  • Rate limits apply based on your subscription plan
  • You are responsible for all activity under your API key
  • We reserve the right to suspend service for violations
  • Bulk processing requires prior approval for enterprise plans

4. BILLING AND PAYMENTS

  • Charges are based on successful API calls
  • Billing occurs monthly in arrears
  • Failed payments may result in service suspension
  • Refunds are provided only for service outages exceeding SLA
  • Price changes require 30 days advance notice

5. SERVICE LEVEL AGREEMENT

  • Starter: 99.5% uptime
  • Business: 99.9% uptime
  • Enterprise: 99.99% uptime

SLA credits apply for downtime exceeding these thresholds.

6. ACCURACY AND LIMITATIONS

IMPORTANT DISCLAIMER:

  • Age estimates are approximations and may not be 100% accurate
  • Results should be used as part of a broader verification process
  • We do not guarantee compliance with all regulatory requirements
  • You are responsible for implementing appropriate fallback verification methods

7. DATA AND PRIVACY

  • Images are processed in real-time and immediately deleted
  • You must have proper consent to submit images for processing
  • You are responsible for compliance with applicable privacy laws
  • We do not store or retain submitted images
  • API logs are retained for 90 days for service optimization

8. INTELLECTUAL PROPERTY

AgeVerifyAI retains all rights to our AI models, algorithms, and service technology. You receive a limited license to use our API according to these terms. You retain rights to your submitted images and data.

9. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGEVERIFYAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

10. TERMINATION

  • Either party may terminate with 30 days written notice
  • We may suspend service immediately for violations
  • Upon termination, API access will be revoked
  • Outstanding charges remain due after termination
  • Data deletion occurs according to our Privacy Policy

11. GOVERNING LAW

These terms are governed by the laws of California, United States. Disputes will be resolved through binding arbitration in San Francisco, CA.

12. CONTACT INFORMATION

For questions about these terms:
Email: legal@ageverifyai.com
Address: AgeVerifyAI, 123 Legal Street, San Francisco, CA 94105